| Case Studies
Bettie Jones (not her real name) is a 32-year-old single woman who has been working for the past seven years running an office in a business that focuses on Outdoor Industry Education which is a non-profit organisation. Previous to this, Bettie was overseas for two years. Like many people, Bettie has learned entirely on the job. She has no formal qualifications and has not completed any formal training. Bettie is quite content with her employment and has good job satisfaction, although she requires a nationally recognised qualification to apply for her dream job in Saudi Arabia. Bettie made an appointment to see a Wodonga Skills Stores consultant. Through this she gained the confidence to be referred to a Registered Training Organisation for a qualification and is now also looking into further training opportunities. 25th September 2008
Scott Duncombe, of Yarrawonga, is a self-taught computer technician who has been working in Information Technology for five years at Leading Edge Computers which is closing their doors in a fortnight. Scott currently holds no formal qualifications and like many business people, Scott has learned entirely on the job. Scott is aware that in order to improve his chances to gain further employment in his chosen industry, he will need to gain a qualification. Scott made an appointment with one of the friendly Skills Stores consultants available at Yarrawonga and has recently been referred for Recognition of Prior Learning (RPL) for the Certificate IV in Information Technology (Support) at Wodonga TAFE. A part of his referral includes a Skills Stores entitlement of $250 which goes towards payment of his RPL. Scott is well on his way to achieving his goals of gaining a Nationally Recognised Certificate and gaining further employment. 10th September 2008
What was good about the Service? "Very satisfied. It was very well explained about the different units in the course. I was very impressed by the high level of service." 5th December 2008 "Very satisfied. I found the service to be very professionally organised and I was always kept informed. Very fast results." 2nd December 2008 "Very satisfied. The consultant explained what procedures I had to do and really empowered me to get things moving along quickly to achieve my goals." 1st December 2008 "Very satisfied. Very helpful and being recognised for the skills and training I had already acquired." 1st December 2008 "Very satisfied. The consultant was extremely knowledgeable and helpful. The software program used in the self assessment was impressive." 1st December 2008 "Very satisfied. The service was excellent - very welcoming, helpful and made me feel very comfortable. The help and information was also excellent. Thank you!" 1st December 2008 "Very satisfied. Excellent to have the assistance and guidance in possible RPL's. The consultant was so helpful, friendly and knowledgeable." 1st December 2008 "Very satisfied. Information regarding the benefits of RPL was great." 1st December 2008 "Very satisfied. Very helpful in providing information and directing me on the right road." 1st December 2008 "Attention to detail - I have a clear understanding of the process and requirements." 11th September 2008 "Fantastic opportunity to gain recognition of experiences and prior training. The one on one service was great. Greatly appreciated the opportunity to explore the opportunities available in a non rushed interview with a knowledgeable interviewer." 9th September 2008 "The consultant had great knowledge and expertise. Recognition of Prior Learning is a fantastic idea and it is great to see it being promoted." 8th September 2008 "The facilitator made me feel very comfortable whilst maintaining a high level of professionalism. Keep up the good work!" 8th September 2008 "Skills Stores Wodonga came to our work location and conducted the consultation on site." 5th September 2008 "Staff are very easy to deal with; the process is explained in easy terms." 5th September 2008 "The ability to go through (the consultation) at a steady pace assessing what I have done already towards the course I want to do. Everything was explained clearly and I was able to understand it." 4th September 2008 Recognise Your Skills: Build Your Future at your local Skills Stores |
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Wodonga Skills Stores
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