Wodonga TAFE has a grievance and appeal procedure in place for both students and staff.   These procedures generally come into play after all other avenues for the resolution of the issue have been exhausted.

The grievance process reflects Substantive Fairness and Natural Justice procedures.

• Substantive Fairness ensures that the outcome is derived after a fair process has occurred.
• Natural Justice applies to decisions affecting people’s rights and interests. Under these guidelines the person complained about must know what the allegations are and who made them.

All grievance matters and issues are handled confidentially, impartially and sympathetically by someone who is accepted by each party as impartial.

If you need more information about the grievance or appeal procedure, help is available from the Equity Coordinator by phone on (02) 6055 6662 or email equity@wodonga.tafe.edu.au